Materials Shipping Supervisor

The Shipping Supervisor develops and coordinates shipping activities thru standardized work instructions.

Shipping activities are focused on company targets in order to ensure Customer satisfaction.

A main objective is to improve the customer’s delivery performance.

Core Competencies

 



* Customer Focus


* Communication skills


* Energy and Stress management  


* Team Work          


* Problem Solving   


* Operating Equipment      


* Ethics and Integrity


* Analytical


* Negotiation


* Troubleshooting

Job Duties



* Perform trusted link process to download releases on CMS


* Make sure releases has not been duplicated


* Follow up on shipping schedules (weekly  & daily)


* Transportation access authorization


* Generates shipping paperwork


* ASN validation


* Paperwork records


* Respond to customer tickets 


* Reports open issues at  shift change


* Prepare documentation for contracts, transactions, or regulatory compliance.


* Package objects for shipping


* Deliver items


* Respond to customer problems or complaints

Requirements


* 3-5 years’ experience in a similar role


* Strong communication skills (both verbal and written).


* Proficiency with database applications and administration systems, specifically Microsoft Office.


* Must be a highly motivated, service and team-oriented individual with an attention to detail.


* Strong analytical ability


* Problem solving skills


* Demonstrated good internal customer service skills

Working Conditions



* 2nd shift position (12:00pm-8:30pm)


* Overtime as required.


* Manual dexterity required to use desktop computer and peripherals.

 

This job description is not inclusive.

The duties, experience, functions, and any other descriptions herein may be changed at any time and other duties may be assigned as necessary.

The company reserves the right to add, delete, or otherwise alter these responsibilities when and as necessary