Rental Operations Supervisor

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide.

We sell service and rent a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation.

THIS POSITION IS LOCATED IN STOCKTON CA.

SUMMARY

The Rental Operations Supervisor oversees the heavy rents counter and yard operations by leading and developing counter and yard teams, ensuring efficient yard organization, and managing inventory.

This position collaborates closely with the Earthmoving Sales and Rental Managers to meet rental targets, drive cost efficiency, enhance customer satisfaction, and optimize fleet maintenance and repair processes in partnership with the Earthmoving service team.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES


* Lead, train, and develop counter and yard staff to ensure efficient and consistent operations across multiple locations.


* Collaborate with Rental Operations Manager to set performance goals and conduct regular performance reviews for team members.


* Foster a collaborative and positive work environment, encouraging teamwork and high standards.


* Oversee daily yard operations, ensuring equipment is organized, easily accessible, and in optimal condition.


* Maintain accurate inventory records, ensuring equipment availability for customer rentals.


* Monitor equipment condition and assist in coordinating maintenance and repairs including review of service invoices for accuracy


* Collaborate with Earthmoving service teams to ensure proper fleet maintenance and timely repairs.


* Identify opportunities to reduce expense while maintaining high customer service standards.


* Enforce safety policies and procedures to ensure a safe working environment for all team members.


* Develop and implement efficient processes for yard and counter operations.


* Continuously assess workflow and implement improvements to increase productivity and reduce operational delays.


* Ensure the rental process runs smoothly from start to finish, providing exceptional customer service.


* Oversee inventory and reconciliation processes, and haul expense/recovery for Earthmoving rental locations.


* Collaborate with the Rental Operations Manager in hiring and management of the rental coordinators and yard technicians.


* The employee must be able to drive.


* Other duties as assigned.

SKILLS & ABILITIES


* Teamwork - Exhibits objectivity and openness to other views, gives and welcomes feedback and contributes to building a positive team environment.


* Communication - Underst...