Head of Content Transformation - Executive Director

We're seeking a visionary leader to spearhead a transformative process for content across Card Marketing.

Develop strategy to centralize content, enable integration capabilities and establish innovative processes for content re-use and marketer self-service.

As the Head of Content Transformation within the Card Marketing team, you will spearhead the development and execution of a transformative process and capability roadmap for content.

Your responsibilities will include strategizing a centralized approach for content fragments across various print and digital platforms, overseeing the integration of diverse content types, and introducing innovative processes to promote content re-use and marketer self-service.

You will manage a team of marketing transformation product owners, ensuring the creation and implementation of a roadmap that significantly improves our planning, management, and activation of campaigns in the industry's largest marketing execution space.

As the primary coordinator, you will bring together teams across Card Marketing to achieve strategic objectives, acting as the single point of contact for monitoring progress and pinpointing challenges throughout the transformation.

Job Responsibilities:


* Serve as a thought-leader who drives a strategic, complex, and highly visible program across LOBs and functions from project initiation to delivery


* Be accountable for strategic design and standing up new capabilities and ways of working


* Lead successful end to end execution and delivery of a program objective with or without precedent (including project conception, planning, requirements gathering, solutioning, governance, and decision-making) based upon targeted business outcomes, dependencies, and stakeholders


* Lead a squad of cross-functional team members to clearly establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements


* Lead ideation sessions across matrixes group of stakeholders and pull together a single, prioritized solution across a complex program


* Maintain an analytical mindset to understand, develop and synthesize requirements; risks; and cross-dependencies during roadmap delivery across multiple program work streams.

Able to articulate rationale behind roadmap and solutions


* Ensure there is communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders


* Communicate to all levels of the organization through compelling, impactful storytelling


* Build relationships with cross-functional teams (including Technology, Legal, and Regulatory Controls teams) to understand pain points, gather requirements, and drive solutions.


* Collaborate with program manager on an ongoing governance model (e.g.

working routines and tools) to monitor and com...