Remote Outbound Sales Specialist

Job Description

As a Remote Outbound Sales Specialist, you will be responsible for generating monthly sales through outbound cold calling.

This role is essential for the growth and expansion of Comcast Business Services and its product offerings.

You will facilitate the sale of Comcast Internet, Voice, and TV services to both new and existing small and mid-sized business customers.

The Remote Outbound Sales Specialist position is virtual, so self-motivation and a desire to exceed goals are crucial.

You will be accountable for your individual results as well as your overall impact on the team.



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* This role is available to candidates residing in New Hampshire, Connecticut, Massachusetts, Pennsylvania, Delaware, New Jersey, Washington D.C., and parts of Virginia.



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Remote Outbound Sales Specialist Compensation


* Total Target Compensation (Base Pay of 17.06/hr plus Targeted Commission): Total $31.48/hr


* Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.


* Disclaimer: The starting rate will vary and depends on several factors, including your city/state of residence.

Comcast follows all local and state regulations/laws regarding minimum wage.

Remote Outbound Sales Specialist Benefits


* Benefit packages effective on day 1 - Eligible to enroll in medical, dental, vision


* 401k available after 90 days


* Paid training


* Free Comcast/Xfinity courtesy services (cable, high speed internet, etc.)

* (Must be in a Comcast serviceable area)


* Paid time-off (PTO), Paid vacation, flex time, and floating holidays; generous PTO package after first 90 days of employment


* Tuition Reimbursement (where applicable)


* Discounts on Comcast/Xfinity Voice, OnDemand, and Personal Security Services (PSS)

Remote Outbound Sales Specialist Responsibilities


* Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques.

Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers


* Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics


* Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills


* Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads


* May partner with field to provide referral of complex opportunities to the outside sales organization


* Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately


* Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled


* Manage multiple activities simultaneously including interacting with cu...