Security Officer

The Security Officer is responsible for providing security services at Goodwill facilities.

This position is responsible for providing emergency response to situations involving safety and medical, patrolling the building and grounds and actively intervening in situations that may be potential disruptive or harmful.

This position also conducts investigations of reported incidents and provides detailed and accurate written reports.

The schedule for this position is:

Monday-Thursday 10am-8:30pm

RESPONSIBILITY LEVEL:

Understand and abides by policies, procedures, and programs.

Typically works on projects and tasks that span 1 day - 3 months.

PRINCIPAL DUTIES:

1.

Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.

Follows through on learning, skill building, and practice necessary to adapt to change.
2.

Problem Solving: General supervision, with work regularly reviewed by manager or senior coworker.

Uses technical skills and knowledge to manage day-to-day tasks.
3.

Technical Skill: Practical, working knowledge of tasks, responsibilities, policies and procedures.

Able to learn and apply new concepts.
4.

Community Engagement: Serves as an ambassador for Goodwill in the wider community.

Participates in volunteer opportunities as schedule and interest permit.
5.

Provide visible deterrence to crime and prohibited activities by patrolling the facility and adjacent grounds.
6.

Provide guests, employees and vendors, professional and courteous assistance in the conduct of their business at the agency - in person and by phone.
7.

Conduct investigations of discovered and/or reported incidents and prepare detailed, accurate and legible written reports.
8.

Respond quickly to emergency and non-emergency situations including alarms at Goodwill Non-retail facilities in accordance with Goodwill policies and procedures.
9.

Become skilled in MEDIC First Aid, CPR and Non-Violent Crisis Intervention Skills within 180 days of employment.
10.

Respond to, evaluate and/or treat Medical Emergencies within the facility within the guidelines of Goodwill Industries policies and procedures.
11.

Respond to and actively intervene in situations involving agitated, aggressive or disruptive persons within the facility following the guidelines of Goodwill Industries policies and procedures.
12.

Be alert and watchful for any activities which could result in the injury of a person or the damage or loss of property.
13.

Escort or assist employees, participants or visitors as requested within the guidelines of Goodwill Industries policies and procedures.
14.

Maintain a safe and orderly work environment.
15.

Responsible for completing other duties/responsibilities as assigned.

REQUIREMENTS:

1.

Two years' of college education or experience equivalency.
2.

Security experience with frequent public contact.
3.

Security or Police Science background preferred.
4.

Valid Driver License required.
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