Case Manager Youth Engagement

The Case Manager Youth Engagement is responsible for providing pre- and post-employment case management services, social services navigation, coaching, and other supportive services to youth ages 16 - 24 within Metro Chicago.

RESPONSIBILITY LEVEL:

Assume primary responsibility for providing pre- and post-employment case management services, social services navigation, coaching, and other supportive services to youth ages 16 - 24 within Metro Chicago.

The Case Manager provides support and resources to individuals in need of support to the underserved population and address barriers to employment to include transportation, soft and hard skills development, access to critical resources such as housing and healthcare, and other social, cultural, and environmental conditions that impact the individual's life.

The Case Manager will help to identify areas of need and work with the individual to identify goals and develop plans to address these barriers in an effort to allow the individual to prepare for, secure and maintain employment.

Implements strategies to achieve the goals for the organization and Mission Services.

Implements, revises, and sustains policies, procedures and programs.

Typically works on projects and initiatives that span 3 - 12 months.

Additional Information:

This position is funded through a grant and is therefore temporary, with a duration of 3 - 12 months depending on grant renewal.

Candidates should be aware of the temporary nature of the position and be prepared to fulfill the outlined responsibilities within the specified timeframe.

PRINCIPAL DUTIES:

1.

Support initial intake and assessment with Workforce Connection Center staff to identify areas of need and develop appropriate program plans to address needs.

2.

Develop, in conjunction with the youth, a development plan that identifies area(s) of need, sets goals, and outlines a plan for achievement of goals.

3.

Provide individualized case management services to youth and young adults based on individual needs and program plans.

Case management services may include information and referral to necessary community supports.

4.

Provide skill development and job coaching services where necessary based on the needs of the individual served.

5.

Clearly record individual progress through services and completed all documentation and reporting within established timeframes using the company provide software.

6.

Comply with applicable CARF standards, defer, state and local laws.

7.

Comply with agency policies, procedures, contractual guidelines, safety and security regulations and rules protecting participant confidentiality.

8.

Conduct employee outreach efforts in order to explain the available services.

9.

Attend all internal and external meetings and trainings as required.

10.

Project and Change Management: Effectively plans and manages own work to reliably complete routine job responsibilities and special assignments.

May serve as a team member or subject matter ex...