HR Solution Center Representative - Part Time

HR Solution Center Representative - Part Time

This is a part time position - (30 hours/week) - 5 days per week - 6 hours per day.

This position is located at our Arden Hills, MN Corporate Headquarters (hybrid work arrangement each week).

Are you passionate about providing exceptional HR support? Join our world-class Human Resources Solution Center (HRSC) team! As an HR Solution Center Representative, you'll play a crucial role in delivering accurate and high-quality solutions to both internal and external customers.

Sound pretty amazing? Then keep reading!

Responsibilities:


* Act as front-line support for inquiries made via phone or our service request platform into the HR Solution Center


* You'll handle inquiries related to payroll, HR technology, learning systems, recruitment, benefits, and more


* Ensure all telephone calls and cases are responded to in a professional and timely manner and all information is entered into the HR Solution Center tracking system


* Work closely with functional departments (e.g., Benefits, Payroll, HR) to ensure accuracy of information being utilized


* Resolve customer questions fairly and efficiently to help the HRSC maintain their service and quality goals

Experience:


* HS Diploma required, Associates or Bachelor's degree desired


* Strong customer service experience; driven to help others with HR related questions; positive partner to solving problems and questions.


* Human Resources experience/exposure highly desired


* Familiarity with Microsoft Office tools (Teams, Word, OneNote) and experience using HR systems helpful


* Bilingual (Spanish) desired

Competencies:


* Strong passion and commitment to customer service


* As the first point of contact, you'll need excellent communication skills to provide professional and timely responses via phone and our service request platform


* Critical thinking skills


* Attention to detail and see the broader picture.


* Anticipation of "What's next" to understand potential downstream impacts


* Self-motivated to find answers and dig into issues to learn root cause and aid in their resolution


* Ability to juggle competing priorities


* Inquisitive and ability to operate with some level of ambiguity

Hourly hiring range: $21.03-$31.55

About Land O'Lakes, Inc.

Join us and be part of a Fortune 250, farmer- and member-owned cooperative that is reimagining the business of food.

We have been named a Top Workplace by Indeed and LinkedIn, and to the TIME 100 Most Influential Companies list.

Benefits for most full-time roles include medical, dental, vision, PTO, life & disability insurance, education assistance, a 401k and a variety of well-being resources.

Most part-time employees are eligible for prorated PTO, holiday pay, employee development programs, prorated education assistance, and a 401(k).

Land O'Lakes, Inc.

is an Equal Opportunity Employer (EOE) M/F/Vets/Disabled.

The company mai...