Fleet Supervisor - Global Rental

Why Join Altec?

The Fleet Supervisor role with us isn't just a job - it's a career opportunity with a great company.

We want to lean into your mechanical chassis expertise to help us grow.

This role is perfect for the individual who approaches their work in a professional manner and who is passionate about making a difference in our organization.

Global Rental, a division of Altec, is looking for a subject matter expert responsible for organizing, monitoring, and supervising equipment repairs within the fleet; to convey a variety of technical related tasks relative to chassis maintenance and repair; and to maintain relationships with all chassis manufacturers represented in the Global Rental fleet.

This p osition may be located in Birmingham (preferred) or other major Altec locations.

Responsibilities


* Receive, review, supervise, and participate in all chassis related maintenance and repair of equipment.


* Participate in the development of goals and objectives as well as policies and procedures; make recommendations for changes and improvements to existing standards, policies, and procedures


* Develop/Maintain relationships with chassis suppliers to assist in the timely completion of repairs, assist in the communication/coordination of units getting back to rental customers.


* Determine the most effective, efficient means to solve issues regarding technical problems that interface with the Altec produced products and the chassis OEM carriers.


* Liaison to Altec Repair Central; managing chassis repairs and breakdowns; approval for agreed-upon invoice limits.


* Review all chassis related invoices from OEM national accounts; identify any potential warranty claims; identify any damages that might have occurred while on rent; initiate damage recovery claim process.


* Ensure all negotiated pricing standards are followed.


* Maintain consistent communication with Global Account Managers to foster positive relationships between vendors and customers.


* All other duties as assigned

Education, Experience, and Skills Required


* Bachelor's Degree (Business, Engineering or Supply Chain Management Degree) or
+ Five years of supervisory experience at a fleet or service operation required, or
+ Ten years' experience at Altec in the manufacturing or service environment


* Chassis OEM experience is preferred (Cummins, Arvin Meritor, Allison)


* Ability to deal effectively and professionally in person and on the phone with customers promoting positive company image using strong communication/ presentation skills required.


* Excellent written and verbal communication skills


* Strong organizational skills and extremely detail oriented


* Demonstrated experience of providing high level customer support


* Microsoft Office suite experience preferred, Advance skills in Excel & Word required.


* Must handle stress and deadlines well


* Current valid Driver's lic...