Operational Policies and Procedures Analyst

Description & Requirements

Maximus is currently hiring for an Operational Policies and Processes Analyst to support our Florida Healthy Kids team.

This is a remote opportunity.

The Operational Policies and Processes Analyst is responsible for creating, developing and analyzing data and reports to ensure that processes are effective and efficient.

The ideal candidate will take the initiative to explore and data mine the various input channels, identify trends, and have the ability to creatively present the information in an easily digestible format.

At Maximus we offer a wide range of benefits to include:

- Work/Life Balance Support - Flexibility tailored to your needs!

- Competitive Compensation - Bonuses based on performance included!

- Comprehensive Insurance Coverage - Choose from various plans, including

Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally,

enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet

insurance.

- Future Planning - Prepare for retirement with our 401K Retirement Savings

plan and Company Matching.

- Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick

leave, along with Short and Long Term Disability coverage.

- Holistic Wellness Support - Access resources for physical, emotional, and

financial wellness through our Employee Assistance Program (EAP).

- Recognition Platform - Acknowledge and appreciate outstanding employee

contributions.

- Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to

fostering diversity and inclusion.

- Tuition Reimbursement - Invest in your ongoing education and development.

- Employee Perks and Discounts - Additional benefits and discounts

exclusively for employees.

- Maximus Wellness Program and Resources - Access a range of wellness

programs and resources tailored to your needs.

- Professional Development Opportunities: Participate in training programs,

workshops, and conferences.

Essential Duties and Responsibilities:
- Analyze trends, conduct time studies and create solutions to ensure processes are aligned to comply with client policy, and to meet or exceed contractual and internal performance standards and expectations.
- Document issues and performance measures, provide recommendations, create and implement strategies to ensure that productivity goals are met while containing costs.
- Create and/or maintain deliverable artifacts.
- Create sophisticated and comprehensive reports used to educate and assist site management and program client.
- Develop processes to build operational policies, procedures and/or user guides.
- Develop processes to conduct business process improvement projects.
- Analyze existing forms, reports and methods to promote effective operations through standardization, improvement, simplification, discontinuance or other methods.

- Analyzing forms, reports and trends to promote effective project operations.
- Strong written and verbal communication ski...