Supportive Service Specialist

Description & Requirements

Maximus is looking for dedicated individuals to join our team as a Supportive Services Specialist! The Supportive Services Specialist will process requests for Supportive Services.

Tasks will be administrative in nature.TN TANF Affirm is a pilot program that addresses educational, health, and economic services.

This is a full- time onsite position requiring you to work onsite in Memphis, TN.



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*This position may require up to 15% travel - mileage is reimbursed at 100% of the Federal Rate

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Why Join Maximus?
- • Competitive Compensation - Quarterly bonuses based on performance included!
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Prepare weekly internal reports.

- Attend meetings and take meeting minutes.

- Type/generate letters and other documents, as necessary.

- Maintain records management, filing, retention, and/or labeling.

- Assist leadership with special projects and tasks on an as needed basis.

-Assist internal and external customers in problem resolution, as needed.

- Maintain confidentiality and security of all relevant information.

- Compose and distribute department-wide emails and correspondence.

- Perform timely and accurate data entry into software programs and create, analyze and maintain programmatic
reports.
- Process Supportive Services Requests
- Partner with Case Management staff
- Communicate with project staff and departments at multiple sites
- May make outbound calls and receive inbound calls, respond to phone calls and voicemail, fax documents routinely
throughout the day.
- Prepare weekly internal reports.
- Attend meetings and take minutes.
- Type/generate letters and other documents, as necessary.
- Maintain records management, filing, retention, and/or labeling.
- Assist Director, Sr.

Manager, and Managers with specia...