Customer Resolution & Delivery Driver

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IKEA Nottingham are looking to welcome a Customer Resolution & Delivery Driver.  

Are you passionate about delivering exceptional service and ensuring quality in every task? At IKEA Nottingham, we are looking for dedicated individuals to join our team.

Your role will involve ensuring quality deliveries by handling stock with care to guarantee prompt and accurate deliveries to our diverse clientele and various store branches.

You will also visit customers' homes to resolve complaints, deliver, or replace missing stock, ensuring customer satisfaction, and comply with all health, safety, and security requirements to engaging confidently and diplomatically with customers, co-workers, and service partners.

WHAT WE OFFER   

• The Start Date of employment will be: 1st March

• Competitive salary of £28,894 per annum. 

• 39 hours working 5 days per week including alternative weekends.

Working hours are between 9am to 8pm 

• We can discuss flexibility to match your life and our business needs during the interview.

Due to Health and Safety regulations, applicants are required to be at least 19 years of age and have held a valid and clean driver's license (Category B) for at least 24 months. 

Final offers of employment are contingent upon clear results in mandatory background checks.

Backgrounds checks must be completed by all successful candidates.

This role requires: 

• Medical questionnaire 

• Driving Records 

WORKING WITH US HAS ITS REWARDS  

Our co-workers bring unique ideas and talent to work every day, and we offer a variety of benefits that suit their and their family's everyday needs.  

• 15% IKEA discount & discount portal helping you save £100’s on High-street retailers. 

• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest free loans. 

• Given Day - Additional days’ paid leave to take at any point during the year, when it's important for you

• Free healthy meal option, salad bar, fruit, and hot/cold drinks

...as well so much more!

WHAT YOU'LL NEED TO HAVE  

• Due to Health and Safety regulations, applicants are required to be at least 19 years of age and have held a valid and clean driver's license (Category B) for at least 24 months. 

• You are skilled at forward planning, can handle several tasks at once with ease, and take pleasure in being a team member as well as fulfilling responsibilities on your own. 

• Excellent communication skills and problem-solving abilities.  

• You are computer literate and able to work with technology.

WHAT YOU'LL BE DOING DAY TO DAY  

• Focused on prompt and careful handling of stock to ensure quality deliveries to our diverse clientele and various store branches, following prescribed workflow and routines. 

• Visit customers’ homes to resolve complaints and deliver or replace missing stock. 

• Inspecting & housekeeping of assigned vehicles before and after customer deliveries, rep...