Apartment Manager

Job Summary

The Apartment Manager at the Witmer Heights and The Gordon, both senior living communities operated by Retirement Housing Foundation (RHF), oversees daily operations, ensures resident well-being, and maintains compliance with regulations.

This role focuses on customer service, efficient property management, and fostering a supportive environment.

The manager collaborates with maintenance, leasing, and resident service teams to maintain a compliant, well-kept property.

As a skilled administrative position, the Apartment Manager manages a Tax Credit community, ensuring compliance with HUD regulations, the LIHTC program, and the regulatory agreement.

This role requires independence, supervision of staff, and communication with the Regional Manager to ensure smooth operations.

Duties and Responsibilities

Property Management


* Oversee all aspects of daily operations for the Crenshaw Gardens, including leasing, resident relations, and facilities management.


* Ensure compliance with federal, state, and local housing regulations, including HUD and LIHTC requirements.


* Prepare and manage budgets, ensuring the financial health of the property by controlling expenses and maximizing occupancy.


* Oversee maintenance staff and coordinate with vendors for repairs, renovations, and preventative maintenance to ensure the property is safe and well-maintained.


* Conduct regular inspections of the property, common areas, and individual units to ensure compliance with safety, cleanliness, and housing standards.


* Review and approve purchase orders, invoices, and other financial documents related to property operations.

Leasing and Occupancy


* Manage leasing activities, including marketing available units, conducting tours, and processing applications.


* Ensure all lease agreements comply with RHF policies and affordable housing regulations.


* Maximize occupancy by actively managing leasing efforts, monitoring vacancy rates, and retaining current residents.


* Coordinate move-ins and move-outs, ensuring that vacant units are prepared promptly for new residents.


* Work with prospective residents to ensure that eligibility requirements for senior and affordable housing are met.

Resident Relations


* Foster a positive community atmosphere by organizing and supporting resident activities, events, and services.


* Address resident concerns and resolve disputes in a timely and professional manner, ensuring the satisfaction and well-being of all residents.


* Serve as a liaison between residents and RHF leadership, communicating concerns, suggestions, and feedback.


* Provide exceptional customer service to residents and their families, maintaining a welcoming and respectful environment.


* Work closely with the Resident Service Coordinator to ensure residents have access to necessary social and supportive services.

Compliance and Reporting


* Ensure compliance with all HUD, ...