Exhibits Coordinator

Salary: Up to $56,000, Commensurate with Experience

Cover Letter Required: Yes

Type: Non-Profit 501(c)(3)

Closing Date: Monday, February 10, 2025

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Are you looking to make a difference? When you work for the International Association of Chiefs of Police (IACP), you don’t just make a living, you make a difference by shaping the future of the policing profession.

Is it easy? No.

Is it worthwhile? Absolutely.

The IACP is the world’s largest and most influential professional association for police leaders.

With more than 34,000 members in over 176 countries, the IACP is a recognized global leader in policing and is dedicated to enhancing the policing profession through new programmatic initiatives, advocacy, and excellent member services.

As a leadership association, the IACP starts with our members’ needs.

We think strategically and assess constantly; cultivate good judgement and drive change.

The IACP seeks to hire a customer service-oriented individual.  This position will be responsible for database input, booth sales, payment collections, exhibitor communications, website coordination and administrative duties related to the exposition.  The trade show has over 650 exhibitors using 190,000 NSF.

Job Responsibilities


* Provide excellent customer service to exhibitors.

Answer high-volume telephone calls and emails on exhibitor inquiries about the conference including questions about exhibitor registration, housing, and show services.


* Maintain online floor plan and exhibitor records.


* Communicate with exhibitors to create and maintain exhibitor files for publication in mobile app and onsite map.


* Perform data entry for historical, logistical, and billing purposes.


* Research and resolve problems, questions, issues from exhibitors.


* Maintain the waitlist and better-booth lists, exhibitor database and develop a database of prospective exhibitors.


* Design and produce newsletters, and electronic communications of information to exhibitors.


* Assist in the management of the exhibitor payment process, including collections of delinquent accounts.

Maintain accounts receivable information, create, and send invoices.


* Prepare the online booth selection process for the next conference.


* Maintain, update, and organize exhibitor priority points and status of sold exhibit space.


* Serve as onsite point of contact in the exhibit sales office.

Assist exhibitors and coordinate onsite temporary staff in assisting with exhibitor registration questions and onsite booth sales. 


* Other job-related duties as assigned.

Minimum Qualifications


* Associates degree


* Proficiency in Microsoft Office products (Outlook, Word, Excel, and PowerPoint) and exhibits management software (specifically Map Your Show)


* Equivalent combinations of education and experience will be considered

Required Knowledge, Ski...