Senior Quality Manager - 1st Shift

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires.

You know that a positive work environment creates happy employees, which boosts productivity and dedication.

On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

We're always on the lookout for leaders that will provide guidance and education, as well as ensure organizational policies and procedures are understood and followed.

As the Senior Quality Operations Manager you will oversee the daily management of the operation supporting national returns processing and outbound order preparation for a multichannel distribution center.

Become a part of our rapidly growing dynamic team and we'll help you develop your career to a level that will exceed your expectations.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and more.

What you'll do on a typical day:


* Supervise, motivate, coach and train warehouse associates; implement performance improvement strategies when needed


* Oversee equipment and coordinate all maintenance needs


* Handle inventory control processes


* Drive quality operations through the application of Lean methodologies


* Create and monitor KPIs against targets; lead the organization to meet or exceed KPIs


* Ensure picking and putaway activities in the distribution center are meeting operational needs


* Lead the operations team to support value-added service and outbound packing to meet or exceed lead time requirements


* Initiate and facilitate projects focusing on the improvement of safety, quality, delivery, cost and employee morale


* Perform audit follow-up activity to verify effectiveness of corrective actions and implementation of preventive actions


* Investigate all facets of facilities operations to troubleshoot processes and make recommended improvements


* Execute the QMS according to documented policies and procedures; meeting the requirements of the ISO9001 quality standards


* Collaborate with action owners to provide Root Cause Analysis (RCA) guidance and ensure development of effective Corrective Action Plans (CAP)


* Schedule, review and follow up on work instructions with supervisors by designated areas of responsibility

What you need to succeed at GXO:

At a minimum, you'll need:


* 5 years of relevant work experience


* Experience with Microsoft Office and computerized scanner equipment


* Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends

It'd be great if you also have:


* Bachelor's degree in Logistics or a related field


* Bilingual English/Spanish


* Experience...