Contribution Accounting 1

JOB TITLE: Contribution Accounting 1

DEPARTMENT: Contribution Accounting

REPORTS TO: Sheela Cephas

JOB DUTIES:

Contribution Accounting 1

Creates and maintains accurate employee and employer records for administration of Plan benefits.

Quote and explain eligibility as it relates to benefits of the Plan which include but are not limited to Medical, Dental, Vision, Eligibility, Self-Payments, Long and Short Term Disability, Life Insurance Benefits, HIPAA, COBRA, QMCSO, and Domestic Partners


* Assist participant, union, employer, and providers with inquiries by telephone, fax, e-mail or mail


* Balance contributions received, process return checks, perform daily cut- off


* All ERF functions and perform end day process


* Create employer correspondence regarding no reports, discrepancies, cash reports, employer statements, and delinquencies


* Perform back-up functions for Levels 1-4


* Provide front desk support


* Must meet all departments' quality and production standards for this job, as provided on the work standards grid.

JOB REQUIREMENTS:

Minimum Education & Experience


* HS or GED

Mental/Visual concentration or Manual Dexterity

Requires normal concentration easily learned simple movements.

Computer Operations


* PC literate


* Typing scores of 35 WPM and 10-key scores of 600 ksph


* Ability to learn company software which includes but is not limited to Contribution Accounting System (or its equivalent), Encounter Tracking (or its equivalent), Electronic Reference (or its equivalent), MS Outlook, MS Office, and MS Excel

Physical Work Environment


* Normal degree of physical effort in typical office environment with comfortable, constant temperatures and absence of objectionable elements


* May be subject to interruptions


* May be required to lift a maximum of 25 lbs


* Meets established attendance and punctuality guidelines.

Customer Focus

Understand customer needs, both internal and external.

Quality Focus


* Looks for opportunities to provide the highest quality


* Maintains appropriate documentation


* Works with other employees/departments to ensure timely and quality service.

Analysis


* Some analytical/problem solving


* Some research


* Mathematical proficiency preferred.

Planning


* Solid organizational skills


* Ability to prioritize and multi-task.

Communication


* Solid written and verbal skills


* Listens actively and communicates effectively with, co-workers, clients, employers and vendors.

Interpersonal Relations


* Assists, co-workers, clients, employers and vendors in a friendly, courteous, and professional manner.


* Uses courtesy in communication and working with


* Works with other employees/departments to ensure timely and quality service


* Patience and rapport with others

Teamwork


* Works well in a team environment with minimal supervision


* Contributes to team tactics to me...