Internship - IT Collaboration System Administrator

ALLETE is headquartered in Duluth, Minnesota, on beautiful Lake Superior, and has operations throughout the United States.

We invest in energy-centric businesses and transmission infrastructure.

Our companies include clean-energy producers and developers, and regulated utilities that already deliver more than 50% renewable energy.

Each of our businesses—Minnesota Power; Superior Water, Light & Power; ALLETE Clean Energy; New Energy Equity; ALLETE Renewable Resources; and BNI Energy—plays a unique and significant role in ALLETE's sustainability-in-action strategy.

Our culture drives excellence through our shared values of integrity, safety, people, and the planet.

Join ALLETE's Cyber Technology Services department to assist the Voice and Video Team.

Assist collaboration experts and customers support and use several network based systems including: telephone, contact center, video conferencing, video security, digital display, conference room, and several other collaboration technologies used in a large enterprise environment.

REQUIREMENTS:


* Must currently be enrolled in a Bachelor's degree program in Computer Science, Computer Information Systems, Electrical Engineering or a related cyber-technology field with an expected graduation date between December 2025 to June 2027.


* Must possess and maintain a valid driver's license as this position requires some travel.


* Candidates may be subject to assessment of skills, job match, or aptitude.

DETAILS & DURATION OF INTERNSHIP:


* This internship will report in person to Duluth, MN.


* The internship will be up to full time during summer and breaks with the possibility of extending into the academic term on a part time basis up until graduation.


* ALLETE will comply with college requirements.


* Hours and duration are subject to change based on company need.

PREFERRED EXPERIENCE:


* Strong analytical and problem-solving skills


* Open to learning new things


* Proven ability to be flexible and handle multiple work projects and priorities


* Well-developed written and verbal communication skills


* Contact Center technology including IVR, integration with business applications and moves, adds, and change user configurations


* Real-time collaboration technologies like Microsoft Teams, Webex or Zoom


* Conference room Audio Visual design and technology


* Strong technical problem-solving skills


* The ability to balance working independently but also knowing when to seek help


* Microsoft Server 2016 and newer and/or Windows 11


* Experience with scripting and automation using PowerShell


* Familiarity with coding languages such as Python and JavaScript


* Network based communications systems


* Ability to troubleshoot computer software problems


* Video over IP, video conferencing, and video security system


* SQL, PL/SQL


* Cisco networking and general networking concept


* Cybersecurity b...