Forwarding Business Development Management (m/f/n)

Do you have commercial experience in the forwarding sector with international companies and want to be part of a winning team in a leading company? We have the perfect opportunity for you!

At DHL Global Forwarding we are looking for a Business Development Manager / KAM (m/f/n) to join our team in Madrid, reporting to the Head of Key Account Management, and based in Coslada.

These positions in DHL Global Forwarding are named “KAM”, but part of the activity mainly is hunting and attract new big accounts, so the commercial profile is a must.

The position will be specialized in Engineering and Manufacturing sectors, mainly.

What do we expect from you as part of the forwarding leading company?

Objectives:

·       Attract new strategic customers and accounts within the assigned sectors.

·       Increase the customer portfolio in terms of volume and gross profit.

·       Develop the assigned sectors in terms of gross profit and volume through direct search for new customers and design sector solutions/strategies.

Main responsibilities:

·       Design a plan and strategy for sector growth.

·       Identify key target customers and business opportunities for assigned sectors.

·       Develop a Strategic Plan for target accounts, based on Company value propositions.

·       Work with product (Air Freight, Ocean Freight, Customs…) to design and develop value-added services for assigned Companies.

·       Adhere to DHL sales processes; fully utilize all approved tools and processes to maximize outcome of opportunities.

·       Accurately receive and share information to ensure understanding and agreement with internal and external stakeholders.

·       Prepare and share company advisory presentations internally and with clients, including the company's competitive advantages.

·       Support and lead company events with clients.

·       Prepare structured handover documentation and provide all relevant information to ensure successful implementation with new clients.

·       Build and develop networks with colleagues across business units to acquire new clients.

·       Comply with company rules, policies, and service standards.

Skills required:

·       In-depth knowledge of the global transport sector and products (Air, Ocean, and Customs, mainly) and business models.

·       Experience in customer management in a multinational environment, with proven commercial results.

·       Ability to identify the needs of customers and key stakeholders by gathering information and establishing long-term relationships.

·       Well-developed communication and presentation skills, both in English and Spanish.

·       Ability to establish internal and external contacts.

·       Ability to develop value-added services and innovative solutions.

·       “Advanced” leve...