Regional Opers Manager

Regional Ops Manager

BENEFITS:  Medical, Dental, Vision, 401K

AHF Products has a job opportunity for a Regional Ops Manager.

Reporting to the Director of Studio Operations, the Regional Ops Manager will provide support and knowledge within the region on all operational aspects to deliver exceptional customer experience and cost management.

This position is responsible for overseeing different branches within a territory or region in addition to all activities for each branch.

This position requires someone with leadership and management skills and be able to complete their responsibilities the correct way in a timely fashion.

To lead and direct all aspects of daily operations through regional branches with emphasis on exceptional customer service, proficient process, cost control, LEAN principles, and talent management.

ROM’s will drive creation, implementation, and continuity of operational SOP’s, instill a mindset of driving sales and profits through efficient execution, customer service satisfaction and pursuit of excellence.  

JOB DUTIES:


* Develop and execute regional initiatives and growth plans for each region in collaboration with the Regional Sales Manager.  


* Provide strategic and tactical direction and support to locations within region by various source of communication and regular onsite visits.  


* Partner with the Regional Sales Manager to support the sales growth of the company.  


* Support locations by assisting in identifying short- and long-term solutions and sharing successful methodology across each branch.   


* Build and develop a high performing team of leaders and branch managers capable of executing the work at a high level and ensure an exceptional service is provided at each branch within the assigned territory.  


* Assure all branches meet the established goals and the requirements in order to perform and function effectively.   


* The ability to create a cohesive work environment and maintain company culture.  


* The ability to create the guidelines for his/her team to follow and be able to hold them accountable.  


* Collaborate with team to create and implement SOP’s in all functional operations systems and processes.  


* Effectively lead and guide to build organizational teams on our core values of Family, Integrity, Improvement, Respect and Partnership.  


* Establishing best in class operational proficiencies and cost structure utilizing industry benchmarks from CTDA or other distribution surveys as a guide.

Metrics should include activities, such as, transaction rates/FTE, sales/gm $/FTE, inventory cycle count accuracy, space utilization, etc.  


* P&L with emphasis on SG&A cost containment and delivery of stated goals of financial ratio benchmarks.

Participates in regular P&L reviews to ensure budgets and expenses are met.  


* Learn and assimilate LEAN and 5-S principles through all operational...