Coordinator, Customer Experience, Community Engagement, & Marketing

Coordinator, Customer Experience, Community Engagement, & Marketing

Department / Supervisor

Marketing (87) / Director, Digital Marketing & Events

FLSA Status

Non-Exempt

Purpose of Position

Join a dynamic, innovative, and results-driven marketing team at AdvaMed, contributing to impactful digital marketing, administrative, and strategic support for our marketing and customer experience efforts.  We seek a proactive, detail-oriented, and creative individual who thrives in a fast-paced environment.  This role is perfect for a self-starter with a growth-mindset who can manage multiple projects simultaneously, communicate effectively, and adapt quickly.  This position will play a key role in advancing marketing initiatives and elevating the customer experience within the association.

Essential Duties of Position

               

Social Media & Event Marketing



* Develops, coordinates, and executes social media content and activity for all conference & event properties


* Maintains and optimizes website content to ensure event information is current and impactful


* Composes and refines compelling content for print and electronic promotional materials, such as emails, flyers, digital ads, social media graphics, brochures, etc.


* Conducts competitive research to identify industry trends and provides actionable recommendations


* Supports the execution of marketing deliverables for sponsors and partners, ensuring timely fulfilment


* Tracks and analyzes campaign performance across all marketing channels, including email, social media, digital advertisements, etc.

and develops post-campaign reports


* Builds and nurtures relationships with key partners for all events, providing them with necessary tools for promotion and keeping them abreast of event developments


* Stays current with marketing tools and platforms (e.g., HubSpot, WordPress, Salesforce and selected virtual event platform)


* Manages invoices, contracts, and related documentation efficiently to ensure timely processing and adherence to deadlines

Association Marketing



* Provides administrative support for the marketing team, including meeting coordination, note-taking, and management of an overall calendar of marketing activities for the association


* Designs simple graphic assets for promotion, including social media graphics, one-pagers, and digital ads


* Collaborates with other teams across the association, responding to requests and providing support in a timely and efficient manner to ensure seamless communication and project execution


* Supports coordination with Public Affairs and Membership teams to promote membership, non-dues revenue activities, and new association initiatives on general AdvaMed social properties


* Assists Marketing department with campaign execution, including copywriting, copyediting, design support, and project management

Customer Experience



* Enhances the custom...