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Quantitative User Experience Researcher, Vice President

Join us to pioneer user experience insights, shaping products that resonate with customers and end users.

Foster a culture of continuous learning as you mentor and coach junior researchers and designers and bring your thought leadership and expertise to the team.

As a Vice President of Experience Research, you will play a pivotal role in shaping the user experience across our products and services.

Leveraging your deep expertise in research methods and user experience design, develop and execute research strategies to uncover valuable insights into the wants, needs, and abilities of our customers and end users.

Your work will provide the foundation used to inform effective product and service designs across the firm.

Apply your advanced knowledge of quantitative methods to critically analyze the effectiveness of our existing and future designs as you collaborate with cross-disciplinary teams.

Job responsibilities


* Partner closely with stakeholders across design, product, and technology to design and execute comprehensive research projects that inform strategy and decision-making


* Analyze and interpret data using advanced quantitative methods and translate insights into actionable recommendations for enhancing user experience


* Define metrics and facilitate implementation of metrics work to provide meaningful insights about product usage and client experience


* Conduct surveys and interviews with users to gather information on user needs and desires and create user testing scenarios to further refine the product or feature based on findings


* Mentor and guide junior researchers and designers and foster a culture of continuous learning and knowledge sharing within the user experience team


* Monitor industry trends and advancements in user experience research methodologies and incorporate innovative techniques to maintain a competitive edge in the market

Required qualifications, capabilities, and skills


* 5+ years of experience or equivalent expertise in generative and evaluative user experience research, with a strong focus on quantitative research methods


* Proven ability to conduct various research techniques, such as surveys, A/B tests, and advanced data analysis, to derive actionable insights for user experience design


* Demonstrated experience in collaborating with cross-functional teams, including UX designers, product managers, and developers, to propel customer-centric decision-making and inform product prioritization


* Experience in designing high-quality research studies with an iterative mindset, with an ability to adapt study parameters to accommodate changing product design needs


* Demonstrated expertise conducting data analysis and data visualization using R and/or Python


* Experience synthesizing large datasets from different sources to derive meaningful insights


* Ability to distill complex research findings into actionable insights, and to communicate insights...




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