Sales and Marketing Coordinator

Position: Sales & Marketing Coordinator
Location: Bryn Mawr, PA

Position Summary:

At ESF, the Sales & Marketing Coordinator is referred to as an Admissions Coordinator and is responsible for promoting ESF's camp programs and selling weeks of camp to prospective and alumni families.

The Sales & Marketing Coordinator sells ESF programs in-person, virtually and over the phone, utilizing various strategic digital (email, social media, website, etc.) and print (brochures, direct mail, signage, etc.) marketing efforts, and support current and new partnerships.

Position Objective/Purpose:

We are seeking motivated team members who believe deeply in the organization's mission and who display experience and motivation in sales, customer service, and grassroots marketing.

Additionally, the Sales & Marketing Coordinator must also be capable of conducting market research, identifying sales and grassroots marketing opportunities, and building positive relationships with families and local organizations.

Position Scope Factors:


* Promote and actively sell the day camps and residential programs offered across multiple locations in PA, CT, DE, FL, MD, NJ, and NY


* This is primarily an in-person role working at ESF Headquarters in Bryn Mawr, PA.

Essential Job Responsibilities:


* Implement and conduct call campaigns to alumni and prospective parents.

Must be comfortable making 50+ calls per day and up to 200 per week during major sales campaigns (seasonal).


* Make outgoing calls to connect with returning families and new customers.


* Field phone calls and online inquiries from prospective camp families, respond to their inquiries, promote ESF's programs and facilitate enrollment.


* Assist the Customer Engagement Team by answering phone calls from enrolled families.


* Assist with developing new partnerships with area schools, program partners, school districts, corporations, not-for-profits, youth leagues and other organizations to build strong sales opportunities and partnerships.


* Participate in promotional and customer service events including but not limited to Open Houses, Camp Fairs, Family Orientations and Parent Panels.


* Conduct tours of the camp facilities for prospective customers when applicable.


* Effectively utilize ESF's online enrollment and lead tracking systems.

Assist with selected promotional mailings, digital and social media campaigns.


* Exhibit ESF Core Values (teamwork, creativity, accountability, quality, integrity, energy, and growth) always, and adhere to all company policies to ensure a productive, harmonious, and legally compliant working environment.

ESF's culture is energetic, collaborative and thrives on a passion for individual and collective excellence.

Position Competencies for Success:


* Understand and support the mission of the organization.


* Must be engaging, sales driven, pro-active and an active listener.


* Excellent telephone and interpersonal s...