Restaurant Host/Hostess - Cavalier

JOB OVERVIEW:

Welcome guests to restaurant, seat them, and accept payment when they are done.

KEY DUTIES: 


* Greet guests in a prompt and courteous manner; seat guests ensuring a balanced workload among servers.  Maintain accurate waiting list as needed.  Alert guests when table is available. 


* Receive payments and process transactions according to established policies and procedures; give correct change; balance cash drawer at close of shift; complete all opening/closing paperwork; document voids on void balance sheet.


* Promote teamwork and quality service through daily communication and coordination with other departments. 


* May process take-out orders; may answer room service phone and process room service orders; practice up-selling techniques.


* May routinely clear and reset tables and assist with opening tasks such as assigning stations to servers.


* May be asked to handle guest complaints and special requests.


* May assist with other duties as assigned. 

Qualifications and Requirements:

Basic reading, writing and math skills and 6 months cash handling experience or food service experience.

This job requires ability to perform the following:


* Carrying or lifting items weighing up to 50 pounds (plates, utensils, menus, etc.)


* Handling food objects, products and utensils


* Using a keyboard


* Bending, stooping, kneeling

Other:


* Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor.


* Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.


* Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. 


* Basic math skills are frequently used when handling cash and credit, quantities, and variances.


* May be required to work nights, weekends, and/or holidays.