Cash Posting Representative

* Responsible for timely and accurate posting of payments and adjustments on all accounts daily.


* Balancing of ERA and manual RA’s batches posted within the client’s systems and balance to the amounts deposited to the client’s bank accounts.


* Responsible for locating patient accounts to post payments; unidentified/unapplied accounts to be worked daily.


* Understands all aspects of payor contracts in terms of payments and refunds.


* Process/post payments and adjustment requests with the goal of account accuracy and customer satisfaction.


* Monitors and reports to leadership of any trends identified and documents cash posting/credit balance/refunding issues.


* Participates and completes special projects assigned by leadership to improve ongoing operations within the department.


* Develop workflows to improve internal process and efficiency.


* Works in partnership with other teams and team members to resolve outstanding items.

 


* All other duties as assigned