Operations Manager

Job Description

IntelliSource is seeking an Employee Transportation Operations General Manager.

This person oversees the development, implementation, and management of transportation services designed to safely, reliably and comfortably transport employees to and from company locations.

This role involves strategic planning, operational oversight, budgeting, staff management, and compliance with safety regulations.

The General Manager will ensure that transportation services meet organizational needs while maximizing cost-effectiveness and service quality and culture standards of the company.

Key Responsibilities:

Strategic Planning & Development :


* Develop and implement strategies for employee transportation that align with company goals and employee needs.


* Analyze current transportation services and identify opportunities for optimization, efficiency, and cost reduction.


* Collaborate with other departments (maintenance, and Operations) to ensure seamless integration with overall company logistics.


* Strong project management skills

Operations Management :


* Oversee day-to-day operations of the employee transportation program, including scheduling, route planning, and vehicle management.


* Manage a fleet of company-owned or contracted vehicles, ensuring all vehicles are maintained and operational.


* Ensure the transportation service meets punctuality, safety, and employee satisfaction standards.


* Coachable and enjoys learning new things


* Team Player

Budget Management :


* Develop and manage the transportation budget, ensuring operations are cost-effective and within allocated financial resources.


* Monitor and control transportation expenses, including vehicle maintenance, fuel costs, and employee travel reimbursements.

Compliance & Safety :


* Ensure all transportation operations comply with local, state, and federal transportation regulations.


* Implement and maintain safety protocols and regular vehicle inspections to prevent accidents and minimize risk.


* Stay updated on industry best practices and compliance standards to maintain a high level of operational efficiency.


* Drive to ensure all safety standards for NTA/DOT remain complaint

Team Leadership :


* Manage and mentor a team of transportation personnel, including drivers, logistics coordinators, and maintenance staff.


* Provide training and development opportunities to staff to improve service quality and ensure safety standards.


* Conduct regular performance evaluations and foster a culture of continuous improvement.

Customer Management :


*
+ Manage relationships with key customers
+ Participate and drive quarterly QBR's for customer
+ Ensure operation meets performance and safety standards and are aligned with the company's values and requirements.

Employee Communication & Support :


* Serve as the primary point of contact for employee inqui...