Donations Associate - Evergreen Donation Center

External Application Deadline: January 13th, 2025

Goodwill offers a chance to make a difference!

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Pay: $16.50 Hr.  Goodwill is now a Proud Partner with DailyPay!  Work Today.  Get Paid Today! 

Full Time employees are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer.

JOB SUMMARY:

The Donation Services Associate I is typically the first point of contact for customers that are dropping off items at retail centers.

Donation Services Associates provide excellent and friendly customer service by greeting customer’s timely and helping as needed that may include lifting or unloading donations from a customer’s vehicle or other area.

Associates are expected to handle goods with care, showing respect for items donated.

ESSENTIAL FUNCTIONS:


* Provides excellent Customer service, greeting customers in a timely manner, answering product questions as needed.


* Assists every customer by unloading donations from vehicle or other area(s).


* Ensures donated items are handled with care and sorted into appropriate bins or production areas.


* Inspects all donations within assigned areas and make decisions on quality to sort appropriately for the sales floor or to be shipped to other locations.


* Ensures a safe, organized, and clean environment is maintained for both customers and fellow employees within the donations entrance and parking lot areas.


* Maintains remote donation centers shed and trailer, following appropriate opening and closing procedures when working at a remote site. 


* Orders supplies using provide computer equipment and software programs.


* Ensures supplies are kept well stocked at remote site(s) as necessary.


* Tracks and reports donation levels daily to ensure trailers do not become over stocked when working in remote donation center locations.


* Works with transportation department and dispatchers to schedule trailer pick-ups and drop-offs at remote locations.


* Follows all retail center policies and procedures.


* Follows all safety processes and procedures to help provide a safe working environment for employees and customers.


* Cross-train in other departments or areas; act as a back-up for other areas as required.


* Performs other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable...