Business Process Owner Lead

MedTech Deliver Operations, NA is recruiting for a Lead Business Product Owner for a project-based position ending on or around September 2026 , located based in Memphis, TN with remote consideration for the continental U.S.

Ethicon, part of the Johnson & Johnson Medical Devices Companies, has made significant contributions to surgery for more than 60 years from creating the first sutures, to revolutionizing surgery with minimally invasive procedures.

Our continuing dedication to Shape the Future of Surgery is built on our commitment to help address the world's most pressing health care issues and improve and save more lives.

Through Ethicon's surgical technologies and solutions including sutures, staplers, energy devices, trocars and hemostats and our commitment to treat serious medical conditions like obesity and cancer worldwide, we deliver innovation to make a life-changing impact.

For more information, visit www.ethicon.com.

The objective of this position is to support the day-to-day operations of the Warehouse Management System (WMS) and its supporting systems for the MedTech Memphis Logistics Center (MLC) and our Satellite Distribution Center (SDC) network attached to strategic MAKE sites.

The WMS and its family of systems are integral to J&J's ability to service its customers and patients.

The Network supports over $13 Billion in sales annually.

This role acts as the key connection point between operations and IT tying the tactical day to day needs to strategic priorities using People, Process, Automation, and Technology to drive our business forward.

Are you interested in joining a diverse team to deliver outstanding results? Apply now for this exciting opportunity!

Key Responsibilities:


* Develop and maintain project plans and leading our partners to ensure on-time and on budget delivery of all items.


* Maintain in partnership with the Operations, and the 3PL teams a Concept of Operations on how the DC will use key systems including but not limited to the WMS, WCS, LMS among other ancillary systems.


* Ensure all WMS processes and related functionality meet the Concept of Operations and all applicable Johnson & Johnson Quality, GxP, IAPP, and security guidelines.


* Work multi-functionally to ensure validation of systems in accordance with current GxP/SDLC processes and requirements.


* Act as SME for Systems and Operations to define future functionality and enhancements.


* Partner with Internal and External customers to define critical test scenarios and validation criteria to ensure perfect deliveries and uninterrupted systems availability.


* Effectively communicate multi-functionally with both internal and external partners and leadership, status for key initiatives, project achievements, risks and opportunities


* Handle risks optimally, identify potential problems early, and assist in resolving or raising issues as appropriate.


* Coordinate response to tactical support issues affectin...