Senior Product Delivery Global Customer Platform

Be at the heart of transforming visions into market-ready products, while you navigate through and solve complex challenges.

In this dynamic environment, you ensure smooth product delivery and support change initiatives, marking a significant step in your career growth and innovation journey.

As a Senior Product Delivery Associate in Global Customer Platform team, you are trusted with enabling the delivery of products in a stable and scalable way.

Work with cross-function teams, build key relationships, and enable the product to continuously deliver value.

Job responsibilities


* Collaborates with the Product Delivery Manager to execute on key delivery tasks and identify ways to boost efficiencies.


* Supports the completion of change management activities across functional partners and monitors adherence to the firm's risk, controls, compliance, and regulatory requirements.


* Raises blockers and other impediments to the Product Delivery Manager to manage dependencies and ensure adequate resources.


* Collaborates with the Product Delivery Manager to engage stakeholders and cross-functional partners to manage dependencies and timelines.


* Supports Demand, Intake & Prioritization Manager in dependency documentation by creating Line of Business reporting and status documentation.


* Serves as initial point of contact for new product requests by reviewing requests from internal stakeholders and ensuring all necessary information is gathered and accurately recorded in the intake system.


* Works closely with internal cross-functional teams to align on Initiative/Dependency prioritization and accurately updating/maintaining the book of work documentation.


* Communicates effectively with stakeholders to provide updates on the status of requests and prioritization decisions.


* Identifies opportunities to streamline and improve the Demand, Intake & Prioritization processes and participate in continuous improvement initiatives to enhance overall efficiency and effectiveness of the Global Customer Platform Intake Tea

Required qualifications, capabilities, and skills


* 3+ years of experience or equivalent expertise in product management or a relevant domain area


* Demonstrated performance in either product management or relevant domain area.


* Experience executing operational management and change readiness activities.


* Experience in product deployment processes.


* Ability to work effectively in a team environment and willingness to support team members and contribute to team plans of the future.


* Excellent communications skills, both written and verbal


* Good problem-solving skills to address product intake, demand and prioritization challenges.


* Proficiency in Microsoft Excel, data manipulation and data analysis


* Ability to prioritize tasks and manage time effectively.


* Willingness to learn and adapt to new tools, processes and technology and having the fl...