GSOC Specialist

The Global Security Operations Center (GSOC) Specialist, assigned to one of Pinkerton's largest global clients, will conduct research and open-source analysis to vet potential and/or actual current world events and correlate those impacts on the client's sites.

This role also also assists with badging operations including access requests and deletions, troubleshooting profiles and/or equipment, and system maintenance.

Essential Functions:

1.

Represent Pinkerton's core values of integrity, vigilance, and excellence.
2.

Conduct regular monitoring of world events through open-source intelligence, social media platforms, and client specific intelligence gathering tools for known and potential threats to employees, company assets and reputation and complete requested reporting.
3.

Observe, investigate, and report suspicious activities or unusual situations.
4.

Escalate incidents to security management matters related to employee welfare, global incidents, operational issues, and critical situations.
5.

Manage badge distribution and meet the client's requests for all badging requests.
6.

Update employee, contractor, and vendor badge access as directed, while maintaining compliance with company policy.
7.

Maintain accurate tracking logs of temp/contractor badges that have been signed in and signed out.
8.

Manage and maintain cardholder profile accuracy, create new access levels and groups, and delete unused access levels and groups to ensure proper maintenance of the system.
9.

Troubleshoot problems or concerns related to access control equipment, databases, and policies and coordinate problem resolution.
10.

Track, document, and report progress on projects and initiatives in areas of responsibility.
11.

All other duties, as assigned.

Education, Experience, and Certifications:

Bachelor's degree with at least two years within a GSOC environment and badging/access control experience.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives.

Competencies:



* Familiarity with standard security communication protocols and security tools.


* Knowledge of and on-going interest in current world events.


* Proficient English written and verbal communication skills.


* Able to intake, evaluate, and sift large quantities of information.


* Client orientated and results driven.


* Able to multi-task and deliver timely work products in a fast-paced environment.


* Serve as an effective team member.


* Able to work independently with little supervision.


* Computer skills; Microsoft Office.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;


* Regular computer usage.


* Occasional reaching and lifting of small objects and operating office equipment.


* Shift work including evenings, weekends, and holidays to ensure...