Support Worker

Support Worker Waking Nights

Tyne and Wear, Gateshead

Permanent, Full Time (37.5 hours per week)

£12 per hour (£23,464 per annum) and great benefits including Health Cash Plan!

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who are fleeing domestic abuse you will help develop their skills to live more independently.

You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

Calling all night owls! Prefer staying awake and working through the night rather than snoozing away like the rest of us?  We’re looking for a dedicated night worker who won’t fall asleep on the job.

If you’re as energised as a new Duracell bunny with the alert skills of a meerkat, this is the job for you!

Typical day as our Support Worker


* Assisting customers with practical tasks to develop their independence and helping them to achieve the goals, aspirations and outcomes documented in their support plans.


* Supporting female customers fleeing domestic abuse.


* Helping customers with daily living activities like, budgeting, maintaining their tenancy and moving onto independent accommodation.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.

There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring


* Passion to support our customers to live their best life, working together with an eye for detail 


* Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs.

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team

You’ll join Kelly Hope and our lovely team that we call the Astell Angel, we’re super passionate about what we do! We’re really proud of being the only domestic abuse refuge in Gateshead and we are a supportive bunch.

Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers.

You’ll join our team, who come from different walks of life and are here to support you as you make yourself at Home!  

Job details


* Work pattern is a rolling...