Compliance Analyst -Data Governance Analyst

About TEKsystems and TEKsystems Global Services

We’re TEKsystems.

We accelerate business transformation for our customers.

We bring real-world expertise to solve complex technology, business and talent challenges—across the globe.

We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed.

We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change.

We’re building tomorrow by delivering business outcomes and driving positive impacts in our global communities.

TEKsystems is an Allegis Group company.

Job Summary:

The Compliance Analyst, who will report to a Credit Manager of Operational Support, will be a Data Governance Steward, responsible for processing and resolving data inquiries/errors for customer setup in Connected (Salesforce) and PeopleSoft.  Inquiries/errors are resolved by researching issues, customer data, and working with the respective Credit Analysts and field office representatives to review and update customer records electronically or for activation purposes.

 The Compliance Analyst will become an SME for the team and eventually assist the managers by running point with reports associated with daily deliverables to ensure we’re providing high-level customer service to all key partners.

Responsibilities

Essential Functions:

• Utilize Dun and Bradstreet to research client demographic information
• Process Data Correction cases and maintain manual accounts created in Connected by Account Managers
• Submit investigations to Dun and Bradstreet to research potential errors
• Partner with IS, Evolve leadership, Aerotek, Actalent and various TEK ORC teams and departments to assess and assist in data clean-up efforts
• Partner with Front Office team(s) and IS to ensure accounts are tied properly in Connected to the appropriate owner(s)
• Process Data Correction forms accurately and in a timely manner
• Work with Credit Analysts to research and investigate potential hierarchy errors
• Assist Credit MOS with various ad-hoc audits and reports
• Validate and update customer profiles in PeopleSoft as needed
• Participate on calls with IS on Data Governance issues

Qualifications

Minimum Education/ Abilities/Skills:
• 1-2 years of relevant experience or a college degree preferred
• Ability to learn and use new software applications
• Ability to communicate well with internal and external customers
• Ability to work independently with excellent organizational skills
• Ability to meet deadlines and work efficiently as a member of a team
• Must be detail oriented and capable of multi-tasking
• Proficient using Microsoft Office Suite
• Strong problem-solving skills

Competencies:
• Communication
• Customer Focus
• Decision Quality
• Problem Solving

Special Requirements:
• Must be proficient in Microsoft O...