Customer Lines CSR Support

Commercial Lines Customer Service Representative (CSR)

Location:  In-office Glenwood Springs, CO
Classification: Non-Exempt Hourly
Reports to: Director of Operations

Full job description

Since 1911 Glenwood insurance has provided our clients with peace of mind.

We are growing and seeking a full time Commercial Lines Insurance Customer Service Representative.

This position requires a high level of prioritization and organizational skills, as well as exceptional interpersonal skills.


* Our talent acquisition team will be quick to respond in this process and if this proves to be the right match, you can expect a fast response via Indeed messages to schedule a brief phone interview.


* We provide a competitive compensation plan, continued career development/training, leader and peer driven support, performance-based incentives, and a locally focused culture rich environment.


* The next generation of talent is extremely important, and this is a team that focuses on their core values of respect, integrity, service, excellence and empathy

Responsibilities


* Serve as the point of contact for all client requests


* Perform general insurance tasks such as auto ID cards, endorsements, and evidence of property insurance


* Assist in completing new and renewal applications and correspondence


* Review and assess coverage needs of existing clients at renewal or other times of change


* Follow workflows and maintain data integrity in agency management system

Competencies


* Technical Capability


* Time Management


* Organizational Skills


* Communication Proficiency


* Teamwork


* Ethical Conduct


* Self-Motivated

License


* A valid P&C Insurance License in the state of CO or the ability to obtain one within 45 days of hire (required).

We offer employees great benefits, competitive salaries, and a family-focused work culture.

This position is an opportunity for your strengths and experience to shine.

If this position is a fit for you, and you would like to be part of a dedicated and innovative group of people, please apply.

Job Type: This is an in office, full-time position and hours of work and days are Monday through Friday, 8:00 AM to 5:00 PM.

Full time- Permanent

Benefits:


* 401(k)


* 401(k) matching


* Dental insurance


* Disability insurance


* Health insurance


* Paid time off


* Vision insurance


* 11 paid holidays per year


* Paid volunteer days & more!

Weekly day range:


* Monday to Friday

Work setting:


* In-person


* Office

In compliance with Colorado and Montana state laws, we provide reasonable accommodations for applicants with disabilities.

Education:


* High school or equivalent (Required)

License/Certification:


* Property & Casualty Insurance License in the state of CO (Preferred) or ability to obtain within 45 days of hire

Additional Information

This job description is not a comprehensive list of d...