Client Solutions Senior Advisor-Forsyth Health

The Client Solutions Sr.

Advisor is responsible for providing subject matter expertise throughout the end-to-end sales process.

They will be tasked with understanding client needs and recommending solutions based upon those needs.

In this role, the Client Solutions Sr.

Advisor will collaborate with all Forsyth cross-functional teams, including Data, Product and Business Development.

Key Responsibilities:


* Understand client problems and assess needs through investigation.

Match client challenge w/ our abilities.


* Proactively provide recommendations regarding pharmacy trend and insights garnered from studying the client-specific data.


* Contribute and coordinate content for SOW that aligns w/ capabilities and timelines.


* Map client needs to available data and products.

Work with data to create scalable feasibility requirements.


* Establish strong internal and external relationships and serve as primary POC for overall and day to day service delivery for clinical analytic needs.


* Represent client(s) internally and coordinate with other functional areas to implement client initiatives, complete projects and address ongoing service needs.


* Ensure alignment among internal teams re: client contract deliverables.

Provide background/client history when/where applicable.


* Manage client expectations and solicit approvals at key milestones.

Set all service meetings (once sale has closed (i.e.

anything post-sales); bi-weekly analyst meetings); set goals for meeting.


* Manage all aspects of implementation, in alignment w/ deliverables identified by BD upon contract execution.


* Coordinate client-training and support strategies.


* Develop and maintain strategies for expanding scopes of existing contracts and identifying new business opportunities.

Maintain advanced understanding of Forsyth's offerings.

Expert in data and use cases.


* Maintain knowledge of Forsyth's position vs competitors (positioning, pricing, differentiation, etc.) Translates and go-between from BD to Data and Product.

Qualifications


* Bachelor's degree highly desired


* At least 10 years of relevant experience supporting data sales, in a healthcare or similar environment.


* Strong analytical skills


* Demonstrated ability to support multiple, highly visible projects simultaneously.


* Strong communication skills (verbal, written)


* Looks for innovative ways to complete deliverables.


* Organized and experienced in meeting deadlines.


* Possesses problem-solving skills.


* Demonstrated ability to drive results.


* Adapts to ambiguous or unfamiliar terrains.


* Strong collaboration skills.

Values other perspectives.

Able to work comfortably with leadership and matrix partners.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps down...