Ocean Export Manager

Job Title: Ocean Freight Export Manager
Job Location: Chicago, IL

DHL Global Forwarding (DGF) manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers.

We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries.

Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html

We have an exciting opportunity for an Ocean Freight Export Manager who will be responsible for the end to end performance and profitability of the local Ocean Export Operations Team.

This role drives performance of the team while ensuring quality and regulatory compliance.

Key Responsibilities:


* Manages, oversees, and performs managerial tasks to direct and control activities performed to effectively manage the end to end Ocean Freight Export processes


* Serves as the escalation contact for customer’s Ocean Freight export shipments; responsible for the financial aspects and results; sets, communicates, and drives KPIs to ensure customer satisfaction


* Assumes responsibility for good working practices, safety, and security for customer shipments and staff


* Collaborate with internal customers (Ocean Gateway, Trucking, and, Handling etc.) for seamless customer service and improve process flows; engage with sales to grow business by participating in sales meetings and customer calls


* Review and manage month end reports, review P/L, open Accounts Payables Accounts Receivables; escalates carrier performance issues when required with the US Ocean Freight Product team

Skills / Requirements:


* 4+ years of experience with Freight Forwarding experience required, strong preference for Ocean Export experience


* 3+ years of supervisory / leadership experience strongly preferred


* Basic knowledge of Cargo Wise system is preferred


* Demonstrated leadership ability to include driving KPIs, employee engagement / team building.

Strong ability to develop, coach, train, and mentor staff to success


* Exceptional communication skills (verbal, written, and presentations)


* Strong computer skills: Microsoft (i.e.

Excel, Word, PowerPoint, & Outlook)


* BA/BS preferred

           Pay Range: $105,682.50 - $140,910.00 (Based on Experience)

Benefits: (All non-union employees)


* Total Compensation Package: We offer a competitive base salary.


* 401(k) with a match: Pre-tax 401(k) contribution plan comes with a $1 for $1 match up to 4% quarterly, plus a 2% base contribution annually to help you save for retirement.


* Stock Purchase Plan: Eligible employees can purchase Deutsche Post AG shares at a 15% discount and benefit from the Group’s success as shareholders.


* Medical: We offer comprehensive healthcare plans covering preventative care, inpatient and outpatient services, and prescript...