Business Development Manager

Overview

Responsible for building and developing a sales team to achieve maximum sales profitability and growth.

The manager will drive the development of new clients and maintaining and enhancing current clients.

This role involves identifying opportunities, leading the definition of the commercial strategy, and coordinating the preparation of sales development.

This position also includes participating in negotiations, ensuring compliance with company policies, conducting competitive analysis, and supporting various departments during contract extension.

Responsibilities



* Develop and establish new customer accounts as well maintain existing accounts through customer visits, calls, and other means of communication as required.


* Analyze the market, market intelligence, customer needs, and interests to recommend company products and services can best meet their needs.


* Partner with and coordinate customer support with Branch Managers, Service Managers, Supply Chain, and other support teams as needed.


* Ensure we continuously deliver an exceptional customer experience and resolve any concerns.


* Assist in setting market pricing for parts and service.

Adapt pricing strategy according to market trends.


* Establish and achieve sales goals, sales strategy, and forecast to meet organizational goals.


* Maintain all customer information in area of responsibility (AOR) for sales management using a CRM.


* Lead efforts to expand sales, service, and parts into other markets as opportunities arise.


* Develop, propose, and negotiate proposals and sales and service contracts with customers.


* Monitor sales orders to ensure costs, materials lists, and delivery schedules meet project specifications and deadlines.


* Maintain a strong commitment to the safety culture and ensure proper safety training and resources are provided to team members to adhere to health, safety, and environmental processes and procedures.


* Build, train, lead, coach, and manage a team to ensure optimal performance and development.


* Interface with the OEM to oversee new product development and enhancements.


* Provide all company sales representatives with comparative product analysis, product needs, end user input, features, general market environment and benefit summaries.


* Establish, maintain, and develop business, social and networking relationships with individuals within the industry in order to generate and maintain a positive business image for the organization within the industry.


* Attend sales and trade meetings and reads related publications to obtain current market condition information, business trends, and industry developments.


* Provide management oral reports, written reports, and presentations on customer trends, challenges, interests, market situation, competitive activities, and potential for new products/services.


* Conduct all business transactions in an ethical manner a...