Benefits Coordinator

Benefits Coordinator

4807 Beryl Rd, Raleigh, NC 27606, USA Req #1520

Thursday, December 19, 2024

PRIMARY FUNCTION:

This position provides administrative support and excellent customer service for the corporate wellness and benefit plans and other HR department activities.

ESSENTIAL DUTIES:

BENEFITS COORDINATION - Estimated Time Spent = 75%

Corporate Wellness program


* • Primary vendor contact / liaison / problem solver


* • Coordinates with vendor(s) to schedule the Clinical Health Assessments, reviews, coaching & special events across the company


* • Creates and delivers communication pieces to promote programs.

Occasional branch visits for promotional purposes.


* • Works with vendors and broker to devise and promote challenges and educational campaigns that can be repeated across the company (Ex: mental health)


* • Maintains relationships with branch champs who will assist in program delivery at the local level; encourage & empower them; arrange annual meeting in Raleigh


* • Works with other HR team members to review vendor reporting and overall plan success vs.

metrics, to research & monitor the wellness market, and to make recommendations for improvement.


* Participates in professional development with WELCOA (Wellness Council of America)


* • Manages annual tobacco incentive


* • Maintains accurate wellness participation data in the HCM

401(k) Plan:


* • Updates payroll deductions for any 401K loan payments and deferral changes.


* • Ensures transmits all 401(k) employee contributions, loan payments and match data to plan trust administrator.


* • Handles loan re-amortizations for employees returning from Leave of Absence


* • Point of contact for recordkeeping issues with vendor


* • Reviews eligibility issues bi-weekly


* • Assist with audits, error corrections, testing data collection

Group Benefit Programs


* Will work with medical, dental, vision, life insurance, disability, flex spending and worksite benefits.


* • Assists in developing enrollment materials for new hires / open enrollment, etc.


* • Produces and delivers enrollment information and instructions via email to newly eligible associates (new hires, rehires, PT to FT).

Follow up as deadline approaches.


* • Ensures proper set-up of enrollments in HCM and process workflow for new hire enrollments, life events (i.e.

marriage, birth of a child etc.) and work events (move from FT to PT, T to PT, etc.).

Communicates with employees.


* • Benefits reporting for TPA, broker and GPEC Accounting.


* • Sets up schedules for associates returning from LOA to repay premium deductions.


* • Retiree insurance - determines eligibility, creates initial retiree packages, communicates enrollment data to carriers


* • Completes National Medical Support Notice - Notice to withhold for Health Care Coverage and all requests for information about ben...