STR MGMT/CUSTOMER SVC DEPT LEADER

Create an outstanding customer experience through exceptional service and direct and supervise all functions, duties, and activities of the front-end.

Establish and maintain a safe and clean environment that encourages our customers to return.

Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service.

Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.Based in Portland, Oregon, Fred Meyer merged with The Kroger Company in 1998.

Today, we're proudly serving Fred Meyer customers in over 120 stores throughout Oregon, Washington, Idaho and Alaska.

As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit.

With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.

Here, people matter.

That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.

We help feed your future by providing the value and care you need to grow.

If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.

Apply today to become part of our Fred Meyer family!Minimum



* Having successfully completed checker, U-scan, service booth, and bagger training


* Effective communication skills


* Knowledge of basic math: counting, addition, and subtraction


* Ability to handle stressful situations


* Must be able to meet the minimum physical demands of the position


* Must be 21 or older


* Current alcohol sellers permit once employed

Desired



* High school diploma or equivalent


* Cashier, retail, or management experience


* Second language: speaking, reading and/or writing



* Communicate company, department, and job specific information to associates.


* Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the store and make suggestions about products.


* Stay current with present, future, seasonal and special ads.


* Understand inventory/stocking and Computer Assisted Ordering.


* Observe scheduled shift operating hours.


* Lead front end team by supporting service expectations such as, but not limited to, QueVision, money services, self-checkout goals.


* Ensure that customers' needs are addressed quickly and professionally.


* Conduct daily huddles with front end associates to discuss service standard and results.


* Perform cash loans and pick-ups from all store registers as needed through their shift using the VeriBalance system and safe procedures; verify safe counts at the beginning of the shift and balance safe at the end of sh...