SOP and Policy Documentation Coordinator - (Remote)

Description & Requirements

Maximus is seeking a detail-oriented and proactive SOP and Policy Documentation Coordinator to join our team! In this role, you will play a vital part in developing and organizing Policies and Procedures (Standard Operating Procedures, SOPs) that guide our Operations teams in completing government-required assessments, ensuring citizens receive essential benefits and waiver services.

You'll use your organizational and administrative skills to maintain and publish these documents within our Knowledge Management System, similar to SharePoint, ensuring accessibility and accuracy.

As a strong communicator, you'll collaborate across teams to gather input, refine business processes, and deliver clear and actionable documentation.

This role also includes a unique blend of responsibilities, dedicating 10 hours per week to credentialing activities and 30 hours per week to supporting policy development and related tasks.

If you're passionate about streamlining processes, providing excellent customer service, and contributing to meaningful work, we'd love to hear from you!.

Why Maximus?

- Work/Life Balance Support - Flexibility tailored to your needs!

- • Competitive Compensation - Bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage.

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities-Participate in training programs, workshops, and conferences.

- •Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees.

Essential Duties and Responsibilities:
- Work on assignments using tools such as Adobe Acrobat Reader and Microsoft Office Word, Excel, Visio, and PowerPoint that are routine in nature, with responsibilities easily learned on the job.

- Communicate routine information in a clear and accurate way verbally or in written form with internal & e...