Centralized Scheduling Manager

Join Chimes - and go further to help others go far! Chimes is a not-for-profit organization that assists people with intellectual and behavioral challenges to achieve their fullest potential.Our vast array of services - educational, employment, vocational, residential, habilitative and behavioral health - are delivered through a network of national and international affiliates.

This allows us to take a comprehensive, holistic approach to improving the lives of every person we serve - those who receive and those who reap the benefits of our innovative, responsive solutions.Salary: $66,284/yearPrimary Function/General Purpose of PositionThe Centralized Scheduling Manager oversees team of Staffing Coordinators.Essential Job Functions


* Performs labor analysis to determine productivity standards and direct service measurable objectives to include staffing and level of need requirements.


* Collects and analyzes key management performance indicators


* Generates volume forecast and forecasted labor hourly requirements, producing weekly labor schedules and review/revise flow patterns quarterly according to business needs


* Works closely with Residential Division and house managers and Day Division managers to identify unique and specific staffing needs and scheduling considerations ensuring maximum productivity, quality supports and employee satisfaction


* Ensures schedulers receive appropriate training and/or instruction in the utilization of labor management systems


* Reviews all requests for increased / decreased staffing


* Adheres to all department and company policies and procedures


* Ensures compliance with regulatory requirements and internal controls


* Completes time and efficiency observations.

Apply practical observation data to modify or create a new schedule


* Meets with department leadership to review rollout documents, administrative responsibilities, and schedule optimization processes


* Maintains direct communication with senior/middle management and line level employees


* Manages department budget, including creating and receiving supply orders


* Manages temporary staffing vendors to supply appropriate temporary staff to meet the needs of the programs

Qualifications:


* Strong verbal, written and communication skills.

Ability to speak to small and large audiences with ease.

Speaks effectively and clearly with the ability to influence others in both positive and negative circumstances and produce the best outcome.


* Detailed oriented and strong organizational skills


* Problem-solving and analytical skills


* Strong consulting skills with the ability to advise and make recommendations, provide assistance or help with planning from a basis of personal expertise where no formal or direct reporting relationship exists


* Ability to motivate teams to produce quality materials within tight timeframes and simultaneously manage several projects


* Abili...