Technical Trainer

Technical Trainer

Bolingbrook, IL, USA Req #742

Thursday, December 5, 2024

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:


* Training


* Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)


* 401(k) with match


* Competitive wages


* Company laptop


* Paid time off


* 10 paid holidays

Responsibilities:

Our Material Handling Group is currently looking for a full time Corporate Trainer.

The primary responsibilities of the position consist of, but are not limited to:


* Conduct technical training for internal technicians


* Work with local managers to track and schedule training to keep technicians up to date with current requirements


* Stay up to date on current products


* Provide technical troubleshoot for technicians and customers as needed and work within support ticketing system


* Completing training in a timely, efficient and professional manner


* Providing exceptional customer service


* Work and manage workloads independently


* Proper completion and submission of all required paperwork


* Approximately 20% travel, dependent on candidate's location.


* Performs other duties as assigned

Desired Skills and Qualifications:


* Previous experience is highly preferable


* Knowledge of safety compliance for operating equipment


* Coach, evaluate and develop skills of class participants


* Traveling between our branch offices and customer sites as needed


* Strong working knowledge of electric and internal combustion units


* Good mechanical aptitude


* Excellent verbal and written communication skills and professionalism required.

Ability to work with people of various levels of intelligence.


* Technical background with good computer skills


* Well organized


* Willingness to learn


* Desire to succeed and a flexible "can do" attitude


* Computer programs - Microsoft Word, Excel, PowerPoint and Outlook


* Language Skills - High: Ability to read, analyze, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals..

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


* Mathematical Skills - Basic: Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's.

Ability to perform these operations using units of American money and weight measurement, volume, and distance.


* Reasoning Ability - High: Ability to solve practical problems and deal with a variety of concrete variable...