Sr. Manager-IT - FedNow BDG Lead

Company

Federal Reserve Bank of Richmond

When you join the Federal Reserve—the nation's central bank—you’ll play a key role, collaborating with leading tech professionals to strengthen and protect our economic, financial and payments systems.

We invest in contemporary and emerging technology each year to support the Federal Reserve and our economy, and we’re building a dynamic and diverse team for our future.

Bring your passion and expertise, and we’ll provide the opportunities that will challenge you and propel your growth—along with a wide range of benefits and perks that support your health, wealth, and life.

In addition to competitive compensation, we offer a comprehensive benefits package that includes tuition assistance, generous paid time off, top-notch health care benefits, child and family care leave, professional development opportunities, a 401(k) match, pension, and more.

All brought together in a flexible work environment where you can truly find balance.

About the Opportunity

The Critical Services Business Development Group (BDG), part of National IT Office of the Chief Operations Officer (OCOO) department, has an immediate opening for a Senior Manager – FedNow, reporting to the FedNow Vice President, this Senior Manager role is responsible for managing a dedicated team of National IT members who are fully focused on enabling value delivery for this mission-critical, large-scale real-time payments solution.

You will provide leadership and direction to ensure a high quality and high value customer experience, engage with stakeholders and program leadership, ensure strategic plans are well aligned with FedNow goals and objectives, partner across OCOO to ensure customer commitments are successfully delivered, and drive ongoing evolution of agile processes and agile delivery.

What You Will Do:


* Lead the team providing dedicated support to FedNow business partners, and execute on custom demand needs, while curating a partner-specific experience


* Develop trust-based relationships with clients and partners to fully understand their service needs, new technology, and infrastructure affordability.


* Serve as the face of National IT to our business partners at the Federal Reserve Bank for delivery of technology and infrastructure to our FedNow client.  Manages relationships with key stakeholders (Business and Technology leaders) as well as objectives and key business outcomes and results


* Anticipate changes in the business environment and collaborate across the System to ensure alignment between business priorities and National IT direction


* Effectively contribute to the FedNow Division execution of key National IT business management processes such as annual budgeting, development of high priority objectives, performance evaluation and reporting, major issues management, and governance engagement.


* Demonstrate strong business acumen, influencing and negotiating skills to business so...