Business Analyst

Join SoftWriters on our mission to Empower LTC Pharmacy, Save Lives.

As the number one provider of long-term care pharmacy software, we take pride in crafting sophisticated solutions that enable pharmacies to deliver exceptional patient care to the most vulnerable population in the U.S.

At SoftWriters, we're dedicated to fostering an environment where excellence thrives, earning us a Top Workplace designation in Pittsburgh for five consecutive years.

SoftWriters isn't just a workplace; it's a community where individuals come together to learn, grow, and succeed both personally and professionally.

We believe in the power of collaboration, innovation, and unwavering ethical conduct as the cornerstones of our success.

If you're passionate about making a meaningful impact and being part of a dynamic team, then SoftWriters is the perfect place for you to thrive.

 

Overview:

As a Business Analyst with SoftWriters, you will play a crucial role in translating customer and market needs into user stories and supporting design documentation for one or more Agile engineering teams.

You will work closely with Product Managers, engineering teams, customers, and subject matter experts to gather system requirements and ensure the delivery of high-quality software solutions.

Your contributions will directly impact the efficiency and effectiveness of our software, helping pharmacies to provide better care and improve patient outcomes.

Essential Duties and Responsibilities:


* Conduct requirements analysis, GAP analysis, and design specifications to ensure comprehensive understanding and documentation of customer needs.


* Write and prioritize user stories, epics, and tasks, ensuring they are well-defined and aligned with project goals



* Collaborate with cross-functional teams to define, prioritize, track, and test user stories in an Agile software development life cycle.


* Participate in Scrum Ceremonies and other team activities to successfully plan and deliver software solutions that exceed our customer’s expectations.


* Interact with customers and subject matter experts to gather system requirements and expand knowledge of the software


* Stay up-to-date with the latest trends and changes in the software development industry to continuously improve and expand your knowledge and skill sets.



* Proactively contribute to the quality of the software solutions by seeking and proposing new or alternative approaches to address the requirements.


* Other duties as assigned by management

Minimum Qualifications:


* BA or BS in technical, engineering, business, or pharmacy field from a reputed institute, will consider experience.


* A minimum of five (3) years’ of experience as business analyst in healthcare or enterprise level software


* General knowledge of SQL, object-oriented programming concepts, web and mobile technologies


* Strong verbal and written communication skills to present technical and no...