Operational Policies and Procedures Analyst

Description & Requirements

Maximus is currently hiring for an Operational Policies and Processes Analyst to support our Florida Healthy Kids team.

This is a remote opportunity.

The Operational Policies and Processes Analyst is responsible for creating, developing and analyzing documents and reports to ensure that productivity goals are met.

Essential Duties and Responsibilities:
- Analyze trends, conduct time studies and create solutions to ensure processes are aligned to comply with client policy, and to meet or exceed contractual and internal performance standards and expectations.
- Document issues and performance measures, provide recommendations, create and implement strategies to ensure that productivity goals are met while containing costs.
- Create and/or maintain deliverable artifacts.
- Create sophisticated and comprehensive reports used to educate and assist site management and program client.
- Develop processes to build operational policies, procedures and/or user guides.
- Develop processes to conduct business process improvement projects.
- Analyze existing forms, reports and methods to promote effective operations through standardization, improvement, simplification, discontinuance or other methods.

- Analyzing forms, reports and trends to promote effective project operations.
- Strong written and verbal communication skills.

- Great organizational skills and attention to detail.

Minimum Requirements

- Bachelor's degree with 3+ years of experience.

- Bachelors degree required, equivalent combination of education and experience considered in lieu of degree.

- Florida residency highly preferred.

- Prior work experience with Florida Healthy Kids preferred.

- Must be willing and able to work Eastern Standard Time zone (EST) hours.

- Must be willing and able to travel for work up to 10% of the time.

- PMP certification preferred.

- Lean Six Sigma knowledge preferred.

- Remote workers required internet speed policy: minimum download speed is 25 Mbps and 5 Mbps upload; Shared connection requirement is 50 Mbps download and 5 Mbps upload.

EEO Statement

Active military service members, their spouses, and veteran candidates often embody the core competencies Maximus deems essential, and bring a resiliency and dependability that greatly enhances our workforce.

We recognize your unique skills and experiences, and want to provide you with a career path that allows you to continue making a difference for our country.

We're proud of our connections to organizations dedicated to serving veterans and their families.

If you are transitioning from military to civilian life, have prior service, are a retired veteran or a member of the National Guard or Reserves, or a spouse of an active military service member, we have challenging and rewarding career opportunities available for you.

A committed and diverse workforce is our most important resource.

Maximus is an Affirmative Action/Equal Opportunity Employer.

Maximus provides equal e...