ADA Specialist-Channel Execution Marketing

Our Channel Execution Team is dedicated to ensuring that all digital content is inclusive and accessible to everyone.

By adhering to the latest Web Content Accessibility Guidelines (WCAG) standards, we strive to create seamless and compliant user experiences across our digital platforms, including websites and email communications.

Our team collaborates with various stakeholders to implement best practices and maintain accessibility compliance, ensuring that our digital presence is welcoming and usable for all individuals.

As an American's with Disabilities Act (ADA) Specialist on the Channel Execution Marketing ream, you will be instrumental in ensuring our digital content meets the latest Web Content Accessibility Guidelines (WCAG) standards.

You will work closely with stakeholders to implement best practices and support the accessibility needs across all non-card lines of business (LOBs).

Your expertise will help us create an inclusive digital experience for all users.

Job Responsibilities:


* Ensure compliance with the latest Web Content Accessibility Guidelines (WCAG) standards for email and website platforms.


* Collaborate with stakeholders to implement accessibility best practices and maintain compliance.


* Conduct regular audits and assessments to identify and address accessibility issues.


* Develop and maintain comprehensive documentation on accessibility standards and practices.


* Provide training and guidance to teams on compliance with the Americans with Disabilities Act (ADA) and accessibility best practices.

Required qualifications, capabilities, and skills:


* A strong understanding of the Americans with Disabilities Act (ADA) and WCAG standards.


* Experience in ensuring accessibility for digital content, including email and websites.


* Proven ability to work with stakeholders to implement and maintain accessibility best practices.


* Excellent communication and collaboration skills.


* Detail-oriented with strong problem-solving abilities.


* Ability to adapt to evolving accessibility standards and technologies.

Preferred qualifications, capabilities, and skills:


* Familiarity with accessibility tools and technologies.


* Bachelors degree in Marketing preferred



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*Please note, we are back in the office in a hybrid model (3 days a week) we will not consider 100% remote or other locations if not listed on this requisition

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location.

Those i...