Apartment Manager

Job Summary

The Community Manager at Vacaville Autumn Leaves RHF, a senior living community, is responsible for overseeing daily operations, ensuring compliance with all federal, state, and local regulations, and fostering a positive and supportive environment for residents.

This role includes managing staff, maintaining the property, and ensuring financial and operational efficiency while upholding RHF's mission and values.

Key Responsibilities

Property Management


* Ensure the community is maintained in a safe, clean, and functional condition, addressing resident needs promptly.


* Oversee the upkeep of common areas, grounds, and apartment units in collaboration with the maintenance team.


* Conduct regular inspections of the property to identify and resolve maintenance or safety issues.

Staff Supervision


* Manage community staff, including maintenance, administrative, and resident services teams.


* Schedule and delegate tasks to ensure operational efficiency and a high standard of service.


* Provide ongoing feedback, coaching, and performance evaluations to staff.

Financial Management


* Develop and manage the community’s annual budget, ensuring cost-effective operations while maintaining service quality.


* Oversee rent collection and delinquency management, including payment plans and initiating eviction processes when necessary.


* Approve and monitor expenses, ensuring they align with budgetary guidelines.

Compliance & Reporting


* Ensure compliance with HUD, Tax Credit, and other applicable regulatory requirements.


* Maintain accurate records and prepare reports related to occupancy, finances, and regulatory compliance.


* Coordinate with RHF’s corporate office to meet reporting and compliance deadlines.

Resident Relations


* Foster a positive living environment by addressing resident concerns and resolving issues promptly.


* Plan and promote resident activities that encourage community engagement and enhance quality of life.


* Maintain a professional, approachable demeanor when interacting with residents and their families.

Marketing & Leasing


* Oversee marketing efforts to maintain high occupancy levels, including outreach to local agencies and community organizations.


* Ensure timely completion of lease agreements, certifications, and renewals.


* Monitor market trends to adjust rental rates and marketing strategies as needed.

Emergency Preparedness


* Develop and implement emergency preparedness plans, including evacuation procedures and disaster recovery protocols.


* Respond to emergencies involving residents or property, ensuring the safety and well-being of all.

Communication & Collaboration


* Serve as the primary point of contact between the community, RHF corporate office, and external stakeholders.


* Collaborate with vendors, contractors, and service providers to ensure quality services are delivered.


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