Student Services Advisor

Position Summary:

Responsible for dealing with students in matters such as attendance issues, grades, satisfactory academic progress, leave of absence requests, terminations and answer questions and provide information as needed.

This position also focuses on retention and oversees the reinstatement process.

Responsibilities:


* Number one priority is student retention and satisfaction, which is monitored through reports and surveys, as well as face-to-face interaction with students and staff (including instructors)


* Monitors Satisfactory Academic Progress (SAP) at the end of each phase, prints SAP Failure Letters and has each student who fails SAP sign the form after discussing the issues that may have caused or contributed to the problem.

Also offers assistance if needed


* Enters notes in the computer system to backup all handwritten documentation for SAP Failure, Leave of Absence requests, Withdrawals and information explaining reasons for a student’s absence


* Monitors attendance daily, makes calls to find out the reasons for a student’s absences and encourages students to attend while emphasizing the importance of satisfactory attendance in order to graduate


* Schedules, organizes and informs students of meeting with the Appeals Committee


* Schedules student’s meetings with the Reinstatement Committee


* Coordinates AOS interviews for students and graduates who express interest in attending the AOS program


* Monitors, tracks and advises Ability to Benefit students


* Serve as backup to Registrar for posting grades, attendance, and status changes


* Ensures a robust Ambassador program



* Mandatory attendance at semi-annual graduation

Required Knowledge, Education and Experience:

High School Diploma or Equivalent

Why should you apply?


* Competitive benefits package including Medical, Dental, and Vision (with Company paid employee only dental & vision option) plus access to virtual doctor’s visits


* Flexible Spending Account and Health Savings Account options


* 401(k) Employer Match


* Short- & Long-Term Disability – Company Paid


* Basic Life Insurance – Company Paid


* 11 Paid Holidays


* Your Birthday off – Company Paid


* 2 weeks PTO – 1st yr.


* Tuition Reimbursement


* Employee referral bonus program


* Headspace membership – Company Paid


* Marquee Health Well-Being Program – Company Paid


* Pet Insurance, Accident Insurance, and other optional insurance plans

StrataTech Education - Core Values

At StrataTech, we are zealous advocates of positive and sustainable life change through skilled trades education.

We are laser focused on student success by focusing on organizational and operational improvements, a dedication to excellence in training programs, innovation and technology aligning industry transformations, and a culture built on human compassion, care, and service.

Together, we are on fire to insp...