PM Technician

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide.

We sell service and rent a wide-variety of equipment Including Large and Small Construction Tractors, Forklifts, and Prime/Stand-by-Power Generation.

This Position is located in PLEASANT GROVE CA.

POSITION SUMMARY

The Parts Kit PM Dispatcher has responsibility for the success of maintaining our point-of-sale parts kits to ensure these parts kits are executed and delivered on time to customers, meeting our departments expectations and providing superior customer service to our customers.

This position is expected to positively engage with all customers internal and external to schedule maintenance parts kits deliveries.

QUALIFICATIONS REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL FUNCTIONS


* Schedule and dispatch parts kits daily


* Utilize dispatch system to coordinate and schedule parts kits with stores / customers


* Track PM’s in VL program to ensure on time completion


* Open, close and invoice work orders


* Research and verify machines due for service with correct information and intervals


* Coordinate and manage parts needed for maintenance


* Build and maintain internal and external customer relationships


* Other duties as assigned.

SKILLS & ABILITIES


* Teamwork - Exhibits objectivity and openness to other views, gives and welcomes feedback and contributes to building a positive team environment.


* Written Communication - Writes clearly and informatively, edits work for spelling and grammar, presents numerical data effectively, able to read and interpret written information.


* Quality - Demonstrates accuracy and thoroughness, looks for ways to improve and promote quality, applies feedback to improve performance, monitors own work to ensure quality.


* Accountability - Accepts responsibility for mistakes or problems; maintains ownership of assigned tasks.


* Attitude - Demonstrates a positive attitude and supports the organization’s mission, vision and values, such as honesty and integrity.


* Safety and Security - Observes safety and security procedures.


* Systems and Software – Ability to utilize computers, software programs (ie.

Office 365, Web mail, ERP systems etc.)

QUALIFICATIONS


* Accountability - Ability to accept responsibility and account for his/her actions.


* Accurate - Ability to perform work accurately and thoroughly.


* Analytical Skills - Ability to use thinking and reasoning to solve a problem.


* Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
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