Aging Assessor II - Intake and Assessment

POSITION SUMMARY

This position works as both a certified assessor and intake worker with in the Agency.  Job responsibilities will be split between these functions as assigned. The incumbent in this position is expected to maintain the highest level of professional ethics, continually seeking opportunities for increased knowledge, growth and development.

 Intake: The intake functions of this position acts as the primary point of contact for general public and often times other agencies and providers.

Intake workers receive phone or in person inquiries, provide information to the public, clients or other agencies and assist clients with arising aging related issues and applications.

This position is responsible for resource management and distribution, agency program development and disbursement, all agency referrals applicable to protective services, ombudsman and assessment, and taking all Report of Need that are required by providers, facilities and agencies to meet requirements for mandatory abuse reports.

Assessment:  This assessment function requires state certification.  This position is responsible for completing level of care determination assessments on consumers in the community and in facilities.  This position assists consumers with the first step of the application process to home and community based services through programs available to residents of the Commonwealth.  The Assessor is required to work within mandated timeframes for completion of the assessment.  It is necessary to ensure all assessments are comprehensive and all necessary paperwork is submitted to ensure proper processing. 

POSITION RESPONSIBILITIES:

Essential Functions
1.

Gather consumer information applicable to completing state-mandated forms to determine levels of care of program eligibility.

 
2.

Input data timely and accurately, including case documentation and the completion of assessment tools, into the designated statewide database.
3.

Interface with all Berks County Area Agency on Aging programs, County Assistance Office, providers, and referral sources in a professional and cooperative manner.
4.

Ensure follow-up with referral sources, request paperwork as needed to ensure full completion of the assessment process.
5.

Serves as a mentor to new unit workers.
6.

Attend staff, team and in-service meetings on a monthly basis and other trainings or meetings as required.
7.

Participate in ongoing problem solving, program evaluation, and development with team and all staff.
8.

Represent agency and program policies, procedures and objectives to applicants, referral sources, providers and the public.
9.

Perform on-call, after hours duties as assigned.
10.

Adhere to all policies, laws, regulations and codes of ethics and confidentiality as outlined by federal and state laws as well as agency policies and procedures.
11.

Other duties as assigned.

When assigned Scheduler duties, this position will be respons...