Product Manager Global Customer Platform

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations.

Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in Global Customer Platform, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle.

As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value.

Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences.

With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Though supportive, inspirational, and motivational team leadership, and a isionary eye coupled with a maniacal focus on operational excellence, you will evaluate areas of opportunity to improve speed to market and enhance quality, thereby elevating holistic product delivery .

Job responsibilities



* Develops a product strategy and product vision that delivers value to customers


* Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap


* Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition


* Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability


* Acting as an Agent of Change in Strategic Initiatives: Lead the development and implementation of innovative product strategies that align with organizational goals, fostering a culture of continuous improvement and adaptability to changes.


* Champions Operational Excellence: Oversee product lifecycle management with a focus on optimizing processes, enhancing efficiency, and ensuring high-quality deliverables that meet or exceed customer expectations.


* Demonstrates Data-Driven Resourcefulness and Problem-Solving: Utilize data-driven insights along with creative and analytical skills to identify opportunities, overcome challenges, and leverage resources effectively to achieve product objectives.


* Fosters an Empowering Leadership Style: Cultivate a collaborative and inclusive team environment by empowering team members, encouraging open communication, and supporting professional development to maximize individual and team potential.


* Collaborates Cross-Functionally for Success: Work closely with cross-functional teams, including engineering, marketing, and sales, to ensure alignment and integration of product strategies, driving cohesive efforts towards shared goals.

Required qualifications, c...