Onboarding & Engagement Campaign Management Sr. Associate

Join our Consumer Bank Marketing Engagement & Communication team within the Onboarding and Engagement pillar, where you will have the opportunity to develop and manage key retail marketing initiatives.

This role offers a chance to contribute to campaigns that increase retention, financial health, and digital adoption across the Consumer Bank, as part of a rewarding and dynamic work environment.

As a Onboarding & Engagement Campaign Sr.

Associate you will demonstrate strong project management skills and lead results by working collaboratively with many business partners while maintaining strong organization and focus.

You will need to be self-motivated, self-directed, detail-oriented, and energized to thrive in a fast-paced, always-changing work environment while being required to adhere to established processes and specific timelines.

In addition, you will be responsible for end-to-end creative development, execution, and management of onboarding and engagement campaigns across digital and direct mail channels.

Job responsibilities:


* Manage the end-to-end creative development with internal and external agencies while incorporating feedback from brand, product, legal, and regulatory reviewers


* Manage execution of omni-channel marketing campaigns within multiple systems and processes ensuring initiatives are on-strategy, on time and within budget parameters


* Contribute to ongoing improvement of internal processes to lead operational efficiencies, and speed to market across projects.


* Track and manage content updates and annual recertification of in-market tactics and materials


* Manage multiple initiatives to completion under rigorous deadlines in a fast paced and dynamic environment


* Think critically and make recommendations to optimize campaigns to improve results, efficiencies and reduce costs

Required qualifications, capabilities, and skills


* 5+ years experience in a marketing campaign execution role


* Experience working in a fast-paced environment, with strong skills in multi-tasking and prioritization


* High energy, solutions-oriented individual with the ability to manage multiple initiatives simultaneously, working well under pressure with tight deadlines


* Strong relationship development and negotiating skills; able to earn respect and trust among internal and external business partners and team members


* Team player with a positive, can-do attitude; must be comfortable with continuously changing opportunities and priorities


* Creativity and innovation with a focus on constant improvement


* Excellent written and oral communication skills


* Excellent Microsoft Excel and PowerPoint skills

Preferred qualifications


* 4-year college degree preferred

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create eng...