Employment and Education Specialist

Description & Requirements

Maximus is hiring an Employment & Education Specialist to be responsible for coordinating all services and to help ensure that the customer is making meaningful progress toward enhancing education skills, preparing for, finding, and retaining employment.

This position will work on-site in Memphis, TN.



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*This position may require up to 35% travel - mileage is reimbursed at 100% of the Federal Rate

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Why Join Maximus?

- • Competitive Compensation - Quarterly bonuses based on performance included!

- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA.

Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.

- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.

- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave,

- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).

- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.

- • Diversity, Equity, and Inclusion Initiatives - Join a workplace committed to fostering diversity and inclusion.

- • Tuition Reimbursement - Invest in your ongoing education and development.

- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.

- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.

- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.

Essential Duties and Responsibilities:

- Conduct regular one-on-one or group training sessions for existing providers, necessitating travel.

- Attend and actively participate in recruitment events to attract new providers to the program.

- Handle escalated provider issues efficiently and effectively.

- Address urgent concerns related to high visibility providers, ensuring swift resolutions.

- Offer ongoing support to designated providers as assigned.

- Collaborate with client, fellow contractors, and stakeholders to communicate and implement - operational policy changes.

- Stay updated on project details and changes.

- Extensive travel is an inherent part of the role.

- Fulfill additional assignments as directed by management.

- Travel to and provide regular training for existing providers in one-on-one or larger settings.
- Travel to and participate in events to recruit new providers to the program.
- Responsible for escalated providers and resolving issues.
- Responsible for high visibility providers where a quick resolution is needed.
- May be assigned specific providers for ongoing assistance.
- Maintains up-to-date knowledge of the project.
- Extensive travel is required.
- Perform other duties as may be assigned by management

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